The holiday season has arrived at The Savoy and staff are pushed to the breaking point as they welcome hundreds of residential guests and diners across Christmas Day and New Year's Eve. The six weeks from mid-November to New Year’s Day are of utmost importance, as they generate £3.5 million in revenue. Go behind-the-scenes at the hotel during the holiday festivities as the first luxury hotel in Britain delivers the glamour, elegance, history and character their guests truly wish to experience. For the guests that visit, it is a home away from home. Narrated by Celia Imrie (The Best Exotic Marigold Hotel).