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PBS News Hour

What this 911 dispatcher says to callers dying of COVID-19

Throughout the pandemic, the NewsHour has highlighted courageous front-line workers who are keeping the country running in the face of unprecedented hardship. Bridget Rhodes is one of these essential workers, a 911 dispatcher in Portland, Oregon, who has offered a calm voice to many callers suffering with COVID-19. Rhodes offers her Brief But Spectacular take on her critical role.

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