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PBS News Hour

Author Malcolm Gladwell on how to talk to strangers

Malcolm Gladwell is an acclaimed journalist, author and host of the podcast “Revisionist History.” In his latest book, “Talking to Strangers,” he explores how humans tend to misjudge each other during their first encounters, often perceiving conflict and danger where none exist. Gladwell shares his Brief But Spectacular take on intimacy, judgment and how to talk to people we’ve never met before.

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